Your go-to solution for all back-office trucking tasks

Our expert Trucking Virtual Assistants (TVAs) are here to help you save time and
cut operational costs.

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What can a Trucking Virtual Assistant (TVA) do for you?

Our TVA will take charge of your Backoffice Trucking tasks so that your team can concentrate on the bigger picture, driving growth for your business.

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Settlements

  • Lumper fees – Broker pre-paid/ Out of Pocket
  • Driver Settlements – Payment Balance, Total Deductions, Net Payment etc
  • Fuel card Charges monitoring and allocations – e.g., Knight, RXO, Love’s, RFT etc
  • IFTA reports
  • Verifying settlement for each Load
  • Draft Settlements

Invoice Drafting

  • Hauling Fee – as per Ratecon
  • Fuel Surcharge– as per Ratecon
  • Accessorial Fee – e.g., Toll, Comcheck adv, lumper comcheck
  • Accessorial deductions – Lumper, Detention, Layover, Overweight, etc

Driver Monitoring

  • HOS – monitoring, unassigned HOS, Violations
  • Dashcam monitoring – Samsara etc.
  • Route monitoring
  • Driver check calls

Documentation

  • Load/Dispatch data entry in TMS
  • BOL and RC to Factoring companies, payment tracking
  • Compliance, Insurance and Maintenance tracking for fleet

Business Development

  • Connecting with Shippers and Brokers for new business
  • Digital Marketing for website
  • Dripping Newsletters, Blogs, relevant articles etc. to target audience (Shippers and Brokers)
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How much will you save?

Typical Pricing for one Back Office Employee

  • Assumption : Hourly rate - $15 / Hour
  • Monthly wages: for 160 hours $ 2400 / month
  • Seat Cost (laptop, IT, Space etc. ) $500 / month
  • Leaves/Benefits/compliance etc. $500/month (20%)
  • Total employee cost $3400/month

Our TVA will come with following advantages

  • Pre-trained with all Trucking Industry Knowledge
  • Oversight by a trucking industry manager
  • Free Back-Up – No leaves, no turnover issues

Cost of All Inclusive MetroMax TVA 160 Hour Package

  • $ 1360 per person

Saving Potential

  • $2000 per month per employee
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Our Packages

Save time and lower your operational costs with Virtual Assistant services from MetroMax Dispatch!

BASIC

  • 40 Hrs per Month
  • $ 10.5 per Hour
  • $ 420 per Month
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ESSENTIAL

  • 80 Hrs per Month
  • $9.5 per Hour
  • $760 per Month
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STANDARD

  • 160 Hrs per Month
  • $8.5 per Hour
  • $1360 per Month
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CUSTOMIZED

  • Planning for More Hours
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Benefits of our free trucking software along with our TVA

Our Trucking Software is completely free of cost. Our software will work seamlessly, integrate into your
existing systems, and can be utilized at no extra cost.

SOS

A free mobile app that allows your driver to send an emergency message anytime and anywhere. The message will be sent to everyone in your organization and monitored by our TVA.

Driver Location Check

With the click of a button, you can know the exact location of any of your Drivers anytime from one screen. No need to call the driver.

Driver Mobile App

Manage all your Receipts in one place for Lumper fees, detention, Tolls, etc.

Drivers can use the app to send an SOS alert, which can be received by multiple individuals in your organization, ensuring on-time assistance to the driver.

Live location and destination of all the trucks can be tracked with one view.

Documents can be uploaded and viewed in real-time and become a repository that can be referred to in the future.

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How do you get started?

01

Select A Package

Choose a package that suits your requirements and make the payment. We will then assign a Virtual Assistant to cater to your needs.

02

Connect With Your Virtual Assistant

Connect with your Virtual Assistant and start assigning tasks through email, telephone, or any other online platform.

03

Relax And Track Usage

Your Virtual Assistant will perform the task and provide daily/weekly updates. You can monitor the usage on an hourly basis whenever you want.

What happens after the Sign Up?

  • You will be assigned two resources, a Single Point of Contact (SPOC) and a Backup for each package.
  • A dedicated account manager is also assigned.
  • A Standard Operating Procedure (SOP) will be created based on your trial and will require your approval.
  • The initial setup will be completed, including providing access to the phone, email, and chat systems as necessary.
  • You will receive daily and weekly production reports.
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Why MetroMax Dispatch?

Trucking Knowledge

Hands-on trucking industry expertise to assist you in all aspects of your business.

Trust

Veteran-owned organization based in Atlanta. A well-known name in the industry.

Back Up

Two resources for every package. This ensures service continuity and backup.

Savings

Savings of around $2k /month for every resource.

Scale up/down

Easy resource ramp up/ ramp down as per business need.

Software

Free software to support smooth
operations

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Get Started

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